Case Management

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Individual Social Protection - case Management

Protecting Children from Harm

Child Guardians provides immediate and individual social protection to children facing critical protection concerns. Our comprehensive case management approach ensures that vulnerable children receive the specialized support they need to overcome adversity and build safer futures.

Our Mental Health Team is committed to aiding children and their families in recovery and resilience-building. We follow best practices from the World Health Organization’s Technical Working Group on Mental Health under the health sector, ensuring all interventions are guided by international standards.

Direct Access to Support

Many children and their families now actively approach our offices and child-friendly spaces seeking specialized protection services.

Mobile Case Management

Our mobile teams operate in hard-to-reach and remote areas, raising awareness and proactively identifying vulnerable children. 

School-Based Referrals

Child protection services are integrated into schools across Syria. Each school is assigned a protection officer responsible for referring children

Community & Partner Referrals

Children reach our services through referrals from Child-friendly spaces, local committees, and partner organizations. 

Children

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benefited from our individual social protection and case management services.

Our Mental Health Program

Child Guardians provides immediate and individualized social protection to children facing serious child protection risks. Our dedicated case management services support children exposed to:

  • Physical Violence
  • Sexual Abuse
  • Child Marriage
  • Emotional Abuse
  • Child Labour
  • Neglect
  • Psychosocial Distress
  • Involvement with Armed Forces
  • Unaccompanied and Separated Children
  • Children Deprived of Liberty
Protection & Support

Protecting Childhood, One Case at a Time

Our case workers are on the ground every day—listening, supporting, and taking action to protect children from harm across Syria.

Our Approach

What Sets Us Apart

  • Individual Protection Assistance (IPA): A targeted program that addresses each child’s holistic and unique needs based on specific criteria, benefitting thousands of children.
  • Certified Case Management Training: Our teams are trained under an advanced program certified by the Alliance for Child Protection, ensuring adherence to international best practices.
  • Global Leadership Role: We co-lead the Case Management Task Force at the Alliance for Child Protection, actively shaping global standards in child protection.

Local Impact

Community-Led Protection

For years, Child Guardians has empowered community groups to raise child protection standards within their communities.

  • We collaborate with 38 Child Protection Committees, which have become increasingly vital in improving our access to children in urgent need of protection.
  • In 2023, 32 of these committees received specialized training in case management, conducted by our team and local partners. They are now equipped to handle medium-risk cases and play a pivotal role in referring at-risk children to our services.

Story Highlight

Support OUR Campaigns

Education is a lifeline that empowers children to heal, grow, and build a future beyond crisis. Through your support, we provide safe, inclusive, and adaptable learning environments for children in Syria—restoring their right to learn and hope.

Healing & Hope

Healing a child means healing the world around them. It’s about creating stable homes, supporting hopeful parents, and restoring a sense of safety so children can truly recover. Your support
£0 of £100,000 raised

Frequently Asked Questions

Learn more about Child Guardians 

What is Child Guardians all about?

Child Guardians is dedicated to protecting vulnerable children and providing them with access to quality education. Our mission is to ensure that every child has the opportunity to learn, grow, and thrive in a safe environment.

What types of services does Child Guardians provide to children and families?

Child Guardians delivers a comprehensive range of child protection and education services. These include remedial and inclusive education, early childhood development, mental health and psychosocial support, case management for vulnerable children, emergency response, safe spaces, child safeguarding, community-based protection, and awareness and advocacy programs.

What types of programs do you offer?

We offer a range of programs designed to support and protect children in need, including:

  • Emergency Response
  • Education
  • Individual Social Protection – Case Management
  • Mental Health
  • Psychosocial Support
  • Child Rights Monitoring and Advocacy
  • Awareness Campaigns
  • Child-Friendly Spaces
  • Community-Led Response
  • Capacity Building
  • Child Safeguarding

For detailed information on each program, please visit Our Services page.

How can children benefit from your programs?

Children may receive various forms of support—such as one-on-one education, psychological care, or emergency assistance—depending on their individual needs and the services available in their area.

How do you ensure the safety of children in your programs?

We implement strict child protection policies, including background checks for staff, safeguarding training, and secure facilities. Your support helps us uphold these high standards of care and safety.

What steps do you take to protect children in emergency situations?

In emergencies, we provide immediate relief and support through a coordinated response team that includes PSS facilitators, case management workers, mental health specialists, and safety officers. Our team is trained to handle crisis situations with care and urgency.

Volunteer. Sponsor. Partner.

We welcome volunteers, educators, and corporate partners who believe in the power of education to break cycles of poverty and conflict.

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